The Role of Snow Removal Services and Storm Cleanup
Snow removal is a vital service to ensure roads are safe after a winter storm.
The Northeast is no stranger to severe winter storms and heavy snowfall. These winter weather events can create significant challenges for homeowners and businesses alike. That's where professional snow removal services play a crucial role in the aftermath of a Northeast storm. In this blog post, we will discuss the importance of snow removal services in Northeast storm cleanup and how they help restore normalcy after winter weather events.
Clearing Roads and Pathways
One of the primary roles of snow removal services after a Northeast storm is to clear roads and pathways. Accumulated snow can make roads impassable, leading to traffic congestion and potential accidents. Professional snow removal services have the equipment and expertise to quickly and efficiently clear the snow, allowing for safe travel and enabling emergency services to respond effectively.
Preventing Accidents and Injuries
Snow and ice make surfaces slippery and increase the risk of accidents and injuries. Snow removal services play a crucial role in minimizing these risks by clearing parking lots, sidewalks, and driveways. By removing snow and ice, they create safe walking surfaces, reducing the chances of slips, falls, and other accidents. This is especially important for businesses and municipalities, as they have a responsibility to maintain safe conditions for employees, residents, and visitors.
Preventing Structural Damage
Heavy snowfall can put a significant strain on roofs, especially when it's wet and compacted. Snow removal services help prevent structural damage to buildings by clearing snow from rooftops. By removing excess snow, they relieve the weight on roofs, reducing the risk of collapse and potential damage to the building and its contents. This is particularly important for commercial properties, as roof collapse can lead to business interruption, financial losses, and safety hazards.
Winter storms can disrupt daily life and disrupt normal routines. Snow removal services play a crucial role in restoring normalcy after a Northeast storm by clearing snow and ice from residential and commercial properties. They enable businesses to resume operations and ensure that homeowners can navigate their properties safely. By quickly and efficiently removing snow, these services help communities recover and get back on track sooner.
Expertise and Equipment
Professional snow removal services have the necessary expertise and equipment to handle even the most challenging winter storms. They have trained personnel who are experienced in snow removal techniques, ensuring that the job is done efficiently and effectively. Additionally, they have access to specialized equipment, such as snowplows, snow blowers, and ice melters, which allows them to tackle large snow accumulations and icy conditions with ease.
Snow removal services play a vital role in the cleanup efforts following Northeast winter storms. They clear roads and pathways, prevent accidents and injuries, prevent structural damage, and help restore normalcy to affected areas. Their expertise and specialized equipment enable them to handle even the most challenging snow and ice conditions. By relying on professional snow removal services, communities and individuals can efficiently and safely recover from winter weather events and continue with their daily lives.
Unveiling the Lingering Menace of Smoke Damage
Smoke and fire damage can leave unfortunate structural integrity of your building.
A fire can be a devastating event, causing immense destruction and leaving behind a trail of chaos. While the flames may be the most obvious culprit, there is another silent intruder that can wreak havoc long after the fire has been extinguished: smoke. Smoke damage is often underestimated, yet it can pose serious risks to both the structural integrity and the health of your building's occupants. In this article, we'll explore the hidden dangers of smoke damage and provide insights into its mitigation and restoration.
The Scope of Smoke Damage
When a fire occurs, smoke particles and chemical substances are released into the air. Smoke can quickly infiltrate every nook and cranny of a building, leaving behind a residue that can cause significant damage. The extent of smoke damage depends on various factors, including the size of the fire, the materials burned, and the duration of exposure.
- Discoloration and Staining: Smoke particles can settle on surfaces, causing discoloration and staining of walls, ceilings, furniture, and other belongings. Over time, these stains can become more stubborn and difficult to remove.
- Odor: The pungent odor of smoke can linger long after a fire. It can permeate porous materials such as carpets, curtains, upholstery, and even building materials like drywall. This persistent smell can be unpleasant and hard to eliminate without proper remediation.
- Corrosion: Smoke contains corrosive substances that can damage metal surfaces, electrical systems, and appliances. If left untreated, this corrosion can compromise the functionality and safety of these components.
Mitigation and Restoration
After a fire, it's crucial to engage a professional restoration company experienced in smoke damage remediation. They will conduct a thorough assessment to identify the extent of the damage and develop an appropriate plan of action. Professional technicians will employ specialized techniques and equipment to clean surfaces, remove soot and residue, and eliminate odors. This may include dry cleaning, wet cleaning, air scrubbing, and the use of ozone generators or thermal fogging.
Smoke can infiltrate the building's HVAC system, spreading contaminants throughout the structure. A thorough inspection and cleaning of the system are necessary to ensure the removal of any smoke particles and to prevent further circulation of pollutants. In severe cases, damaged materials, such as insulation, drywall, or carpets, may need to be removed and replaced. This step is crucial to eliminate any hidden smoke residues and restore the integrity of the building.
Prevention and Preparedness
Ensure that your building is equipped with functioning smoke detectors on every floor and in each room. Regularly test and maintain these devices to guarantee their effectiveness. Create an emergency evacuation plan and educate occupants about fire safety procedures. Conduct regular drills to ensure everyone is familiar with the evacuation routes and knows how to respond in case of a fire. Implement fire-safe practices such as proper storage of flammable materials, regular maintenance of electrical systems, and safe usage of heating appliances.
Smoke damage is a formidable foe that can silently compromise the structural integrity of your building. Remember, when it comes to smoke damage, swift action and expert assistance are key to restoring your building to its pre-fire condition and ensuring a safe environment for all.
Accidental Activation: What to Do If Fire Sprinklers Go Off Unexpectedly
Accidental activation of a fire sprinkler can leave your building with significant water damage.
Fire sprinkler systems are designed to protect lives and property by quickly responding to fire emergencies. However, there are instances when fire sprinklers may be triggered accidentally, causing water damage and potential disruption. Understanding how to respond calmly and effectively in such situations can help minimize damage and ensure a swift resolution. In this blog post, we'll discuss the necessary steps to take if fire sprinklers go off accidentally.
Stay Calm and Assess the Situation
The first and most crucial step is to remain calm. Panicking can hinder your ability to make rational decisions. Take a moment to assess the situation and determine the cause of the accidental activation. Look for any signs of fire or smoke, as well as potential triggers such as physical impact, temperature fluctuations, or a malfunctioning sprinkler head.
Locating the main water shut-off valve is essential to stop the flow of water and minimize further damage. Familiarize yourself with the building's fire protection system and identify the valve's location beforehand, if possible. Typically, the valve is found near the sprinkler riser or in a utility room. Shutting off the water supply should halt the flow of water from the sprinklers.
Call Emergency Services
If there is any indication of a fire, immediately call the emergency services (fire department) and inform them about the situation. Even if there is no fire, it's essential to report the accidental activation to ensure proper documentation and assistance, if needed. The fire department can provide guidance and assess the situation upon their arrival.
Inform the property manager or building owner about the accidental activation of the fire sprinklers. They should be notified promptly to initiate necessary actions, such as coordinating repairs, assessing water damage, and communicating with relevant parties, such as insurance companies.
Document the Incident
Take photos and videos of the affected areas, documenting the extent of water damage caused by the accidental sprinkler activation. This documentation will be valuable for insurance claims and any subsequent investigations. Make notes regarding the time and date of the incident, the circumstances surrounding the activation, and any visible damages.
Once the water flow has been stopped, focus on mitigating water damage as much as possible. Use mops, towels, or a wet-dry vacuum to remove standing water. Place buckets or containers under any active leaks to collect water and prevent further damage to furniture or electronics. Open windows and doors to facilitate air circulation and aid in the drying process.
Seek Professional Restoration Services
Depending on the severity of the water damage, it may be necessary to engage professional restoration services. Water damage restoration experts have the knowledge, equipment, and experience to properly assess and address the situation. They can help with water extraction, drying, dehumidification, and restoring affected areas to their pre-incident condition.
Contact your insurance provider to report the incident and initiate the claims process. Provide them with the necessary documentation, including photos, videos, and any other relevant information. Follow their instructions and keep track of all communication for reference.
Schedule Sprinkler System Inspection and Repair
Arrange for a professional inspection of the fire sprinkler system to determine the cause of the accidental activation and ensure its proper functioning. Engage a licensed fire protection company to assess and repair any damaged sprinkler heads or components. Regular maintenance and inspections are crucial for the continued reliability and effectiveness of the fire sprinkler system.
Accidental activation of fire sprinklers can serve as a learning experience. Evaluate the incident and consider implementing preventive measures to minimize the chances of future accidents. This may involve reviewing protocols for activities that could potentially trigger the sprinklers, such as renovations or high-temperature processes.
Dealing with accidental activation of fire sprinklers requires prompt action, clear-headedness, and effective communication. By following the steps outlined above, you can mitigate water damage, ensure proper documentation, and initiate the necessary repairs. Remember, it's crucial to stay calm, contact emergency services, shut off the water supply, and communicate with the relevant parties. With the right approach, you can efficiently handle the situation and restore normalcy while maintaining the integrity of your fire sprinkler system.
Preparing for the Storm: Developing a Business Continuity Plan
Preparing for a storm is essential for any company. Storms can cause extensive damage to homes and businesses, making it crucial to have a business continuity plan (BCP) in place. By having a BCP, your company can ensure that critical services continue to operate during and after a storm, minimizing potential financial losses. In this blog post, we will discuss the steps involved in developing a BCP to prepare for a storm.
Identify key personnel and their roles
The first step in developing a BCP is to identify key personnel and their roles. This includes the people who will be responsible for implementing the plan during and after the storm. For a disaster restoration company, key personnel might include the operations manager, project managers, technicians, and customer service representatives. Each person should have a clear understanding of their role and responsibilities during a storm, such as assessing damage, responding to emergency calls, and coordinating with insurance companies.
Identify critical business functions
Next, identify your company's critical business functions. These are the services that are essential to your company's operations and revenue generation. For a disaster restoration company, critical business functions might include emergency response, damage assessment, water extraction, mold remediation, and reconstruction. It is essential to prioritize these functions and develop a plan to ensure they can continue during and after a storm.
Assess potential risks and impact
Before developing a plan, it is crucial to assess the potential risks and impact of a storm. This includes identifying the types of storms that could affect your area, the likelihood of them occurring, and their potential impact on your business. You should also assess the impact of a storm on your employees, customers, and suppliers, and develop a plan to address these impacts.
Develop a communication plan
Effective communication is critical during a storm. Develop a communication plan that includes how you will communicate with employees, customers, suppliers, and other stakeholders during and after a storm. This should include multiple methods of communication, such as phone, email, text message, and social media.
Develop a recovery plan
Finally, develop a recovery plan to ensure that your company can quickly return to normal operations after a storm. This should include procedures for assessing damage, prioritizing repairs, and restoring critical business functions. It is also essential to communicate with customers and suppliers about your recovery efforts and any potential delays.
In conclusion, developing a BCP is crucial for companies to prepare for a storm. By identifying key personnel and their roles, critical business functions, potential risks, and developing a communication and recovery plan, your company can continue to operate and provide critical services during and after a storm.
Hidden Threat: Mold in Air Ducts - What You Need to Know and How to Deal with It
If you suspect mold in your home, its essential to call a professional immediately.
As a homeowner, you want to ensure that your indoor air is clean and safe for you and your family to breathe. However, one potential threat that often goes unnoticed is mold in air ducts. Mold growth in air ducts can be harmful to your health and may lead to poor indoor air quality. In this blog, we will explore the signs of mold in air ducts, the risks associated with it, and what you can do to address this issue.
Signs of Mold in Air Ducts
Air ducts are hidden from view, making it challenging to detect mold growth. However, there are several signs that may indicate the presence of mold in your air ducts.
If you notice a persistent musty or moldy smell coming from your air vents, it could be an indication of mold growth in the air ducts. Mold produces volatile organic compounds (VOCs) that can create an unpleasant odor.
Visible Mold Growth
In some cases, you may be able to see visible mold growth around the air vents or inside the air ducts. Mold can appear as fuzzy patches, discoloration, or black spots. If your home has experienced water damage or has high humidity levels, it can create favorable conditions for mold growth in air ducts. Moisture from leaks, condensation, or flooding can promote mold growth.
Risks of Mold in Air Ducts
Mold spores released from air ducts can circulate in the air and negatively impact indoor air quality. Breathing in mold spores can trigger allergies, respiratory issues, and other health problems, especially for those with allergies, asthma, or weakened immune systems.
Air ducts are part of the HVAC system, which means that mold growth in air ducts can spread to other areas of your home through the air circulation. This can lead to widespread mold contamination and make it more challenging to remediate.
Damage to HVAC System
Mold can also cause damage to your HVAC system, including the air ducts, vents, and coils. Mold can clog the air ducts, reduce airflow, and decrease the efficiency of your HVAC system, leading to higher energy bills and potential costly repairs.
If mold growth in air ducts is left unaddressed for an extended period, it can cause structural damage to your home. Mold can deteriorate the ductwork, insulation, and other building materials, leading to costly repairs and renovations.
What to Do If You Suspect Mold in Air Ducts
If you suspect mold in your air ducts, it's crucial to take prompt action to address the issue. Here are some steps you can take. It's best to consult with a professional mold remediation service that has experience in handling mold in air ducts. They can conduct a thorough inspection of your HVAC system, identify the extent of mold growth, and provide appropriate remediation measures.
Ensure proper ventilation in your home can help reduce moisture buildup and inhibit mold growth in air ducts. Use exhaust fans in bathrooms and kitchens, and consider installing a dehumidifier to maintain optimal humidity levels. Also, fix any leaks or water damage promptly to prevent mold growth.
Clean and Seal Ducts
Professional duct cleaning can help remove accumulated dust, debris, and mold spores from the air ducts. Once cleaned, consider sealing the air ducts to prevent further mold growth.
If you suspect mold in your air ducts, it's essential to take swift action and consult with a professional mold remediation service. Proper inspection, cleaning, sealing, and maintenance of your HVAC system can help prevent the spread of mold and ensure clean and healthy indoor air. By being vigilant and proactive, you can safeguard your home and loved ones from the potential risks of mold in air ducts.
Clearing the Air: The Importance of Professional Smoke Odor Cleanup
Smoke odor cleanup can be complex, hire a professional.
Fire damage can be devastating, whether it's a small kitchen fire or a large commercial blaze. The effects of fire damage are not limited to the structure itself but also include everything in its path: furniture, clothing, personal items and even family heirlooms. Fire damage restoration requires specialized cleaning methods to remove soot and smoke residue from every surface imaginable including walls, floors, ceiling tiles and more.
Fire damage restoration also involves removing water used for extinguishing the flames as well as any other sources of moisture that may have been introduced during cleanup efforts (such as rainwater). When combined with water damage from broken pipes or sprinkler systems during cleanup efforts--it becomes even more important for SERVPRO professionals to respond quickly with trained technicians who know how best to handle these situations safely while minimizing further damage caused by exposure over time if left untreated properly before beginning any repairs needed afterwards.
Smoke Odor Cleanup Process
Smoke odor cleanup is a complex process that requires specialized equipment and techniques. At SERVPRO, our team of experts uses a variety of methods to remove smoke odor from your home or business. These methods include:
This involves using a special machine that creates a fog-like substance that penetrates every surface and crevice in your home or business. The fog contains deodorizing agents that neutralize the smoke odor at the molecular level.
This involves using a machine that generates ozone gas, which reacts with the smoke odor to neutralize it. This method is particularly effective for removing smoke odor from fabrics, upholstery, and other porous materials.
This involves using a machine that filters the air in your home or business to remove smoke particles and other contaminants. This method is particularly effective for removing smoke odor from the air.
This involves using specialized cleaning products and techniques to clean every surface in your home or business. This method is particularly effective for removing smoke residue that can contribute to smoke odor.
Importance of Professional Smoke Odor Cleanup
It's important to hire a professional smoke odor cleanup company like SERVPRO to handle smoke odor removal for several reasons:
Property damage: Smoke particles can cause significant damage to your property, including discoloration and corrosion. Professional smoke odor cleanup can help prevent further damage and restore your property to its pre-fire condition.
Insurance coverage: If you have insurance coverage for smoke damage, it's important to hire a professional smoke odor cleanup company to ensure that your claim is processed properly.
Smoke odor cleanup is a complex process that requires specialized equipment and techniques. At SERVPRO, we have the expertise and experience to handle smoke odor removal in your home or business. If you've been affected by a fire or smoke damage, don't hesitate to contact us for a free quote on your restoration project. We're available 24/7 to respond to your emergency and provide the professional smoke odor cleanup services you need to get your life back to normal.
How to properly snake a clogged pipe.
Need assistance with a clogged toilet, give SERVPRO a call today.
Don't let fear of failure keep you from trying out this DIY method for unclogging your pipes at home. If anything goes wrong, call in a professional plumber who knows how to use their own snake instead! Before you call a plumber and spend hundreds of dollars on repairs, try clearing the clog yourself. This guide will show you how to snake a drain using only common household tools.
Locate the clog.
Locate the clog. You'll want to check all of your drains, starting with the kitchen sink. If you have a garbage disposal, be sure to remove it and run water through it to see if anything's stuck in there. Then move on down through your plumbing system, if there's any type of bathtub drain or shower drain (including a tub/shower combo), make sure that it isn't blocked by hair or soap scum buildup.
If you're still having trouble finding where things are getting backed up, try inspecting all of your drains outside as well. Sometimes leaves can get stuck in an exterior drainpipe that leads away from the house, or even small animals like mice could make their way inside if there are openings around pipes leading outside.
Once you have removed the clogged drain, it is important to clean out any hair or other debris that may have been trapped in there. If left behind, this material will just clog up again, requiring another snake job and possibly leading to a bigger problem down the road if not addressed properly. Water damage could potentially occur if the debris is not cleaned out of the drain.
Snake the drain.
You can use a snake to push the clog further down the line. A snake is a flexible wire with an attached hook at one end and a handle on the other end. The hook is used to grab onto pieces of debris that may be caught in your pipe, then you pull them through until they reach where you want them to go.
If you're using this method, make sure that your drainpipe isn't plugged up all too tightly, you don't want it breaking under pressure! You might need someone else's help if it does break or get stuck inside your drainpipe (which could cause even more mess).
Snaking a clogged pipe is not hard or scary, it just takes some patience and know-how (and maybe a little bit of elbow grease. If your still in need of plumbing assistance, SERVPRO is here to help! Give us a call at the sign of a clogged drain.
What is the Water Damage Restoration process?
When disaster strikes, give SERVPRO a call at the first sign of water damage.
Water damage is a serious problem for homeowners and business owners alike. If you have water damage in your home or business, SERVPRO has the experience and expertise to help. Water damage restoration is a process that takes many steps. After you've experienced water damage, it's important to take immediate action. Your technician will assess the damage and determine its source before creating a plan of action based on your unique situation.
After water damage occurs.
If you've experienced water damage, it's important to take immediate action. Water damage can cause mold and other problems if not addressed quickly. In addition to causing structural damage and secondary damages. Mold can also be very expensive to remove once it has begun growing in your home or business.
Assess the damage.
Upon arrival, your technician will assess the damage. First, they'll look for structural damage to your home and determine if there is any risk of secondary damages. The technician will also take note of how long the water has been standing in your home, as well as what caused it (i.e., broken pipe). They will inspect all items that have been damaged by this incident in order to determine whether they can be salvaged or if they need to be discarded entirely.
Source of the water
The source of the water will be determined, as well as its cause. If you have a broken pipe, your technician will identify where it's located and how much damage has been done by determining where there is standing water or puddles on your property. After this initial assessment, he or she will go about removing any debris and drying out areas that have been affected by moisture, for example, carpets, walls and ceilings.
A plan of action
The technician will assess the damage and create a plan of action. The source of the water, if it can be determined, should be addressed first. If there is standing water in your home or office, this needs to be removed before any cleaning can begin. Removing the wet materials as soon as possible, will cut down on secondary damages. Once this has been done, they will determine what needs to be removed and what needs cleaned up. The use of dehumidifiers and air movers are also put in place to remove moisture and dry surfaces quickly.
Once everything is dry, it's time to start the restoration process. Restoration is the final step in water damage restoration and can be best done by a professional. SERVPRO has the experience and equipment to restore your property quickly and efficiency. The goal of this step is to clean, repair and replace damaged items as needed.
SERVPRO of Southern Blair and Bedford County has technicians that are available 24/7 for your water damage needs, and they can get you back to normal as quickly as possible. SERVPRO is the most trusted name in the water damage restoration industry. We're ready to respond immediately when you need us most: day or night, weekends and holidays included.
How Do Restoration Professionals Remediate Smoke Damage?
Home damaged by fire
How Can Restoration Experts Repair Smoke Damage?
Fires are a stressful experience for anyone involved. The initial shock of a fire may lead you to make decisions that could cause further damage to your home or business. For example, if you try to remove smoke residue yourself, you may end up making an even bigger mess—and it could make the process of restoration more difficult for the professionals who come in afterward to clean up after the fire.
If someone asks me how I help people recover from fires, I like to use the analogy of a waiter taking food orders at a restaurant. The waiter takes his time with each table so he can get it right—he’s not going as fast as possible just because he has another table waiting! That’s what we do here at SERVPRO of Southern Blair and Bedford County; we take our time with each client so we can get it right and help them recover from their loss quickly."
The first step in these situations is protecting the contents of your home or business.
Smoke damage can be devastating to a structure and its contents. The goal is to prevent mold growth on your belongings, but this protection also helps keep out dust and debris that could otherwise fill up every nook and cranny as you breathe in contaminants through the air.
You should remove any sensitive items that can't be cleaned, such as artwork, books or products made from animal fur. If you don't have access to professional equipment for drying out any electronics, move them away from walls or other areas where smoke has collected. Cover carpets and floors with plastic sheets or tarps to contain moisture; ventilate the area by opening windows and doors until it feels dry (usually three days).
Next, the restoration team will remove any remaining soot and smoke residue.
Soot can be removed by hand with a vacuum or through the use of specialized equipment. Smoke residue is often removed with a machine that scrubs the surface clean to complete this step of the process. The amount of time it takes for a complete cleaning will vary depending on how much soot and smoke residue is present in your home or building.
Finally, restoration experts will repair and refinish any areas with smoke damage.
Additionally, restoration experts will repair and refinish any areas with smoke damage. If the damage is severe, they may need to replace the damaged items. If the damage is minor, they may be able to restore the item to its original condition.
Restoration experts can aid you in recovering after a fire.
When you need help recovering from a fire, SERVPRO of Southern Blair and Bedford County can be there for you. Our team of highly trained restoration professionals is ready to respond with emergency services and cleanup. We are experts at managing the damage caused by smoke, soot and odor following a fire.
SERVPRO of Southern Blair and Bedford County technicians also have years of experience working with insurance companies on behalf of our customers. We know how to prevent or minimize additional living expenses resulting from mold or water damage while repairing your home or business property. Our goal is always to make things right again as quickly as possible so that clients can get back to their lives in the least amount of time possible while restoring everything, they lost in the fire back to its original condition.
Smoke damage can be a difficult problem to remediate. That's why it's best to call in professionals who know what they're doing.
What is an IICRC Certified Firm?
SERVPRO of Southern Blair and Bedford County is an IICRC Certified Firm!
If you're wondering what an IICRC Certified Firm is, then you should know that it's more than just an "independent" organization. In fact, the Institute of Inspection, Cleaning and Restoration Certification (IICRC) is a not-for-profit organization dedicated to advancing the science and technology in inspection, cleaning and restoration.
The IICRC was established in 1972 by Ed York, but is managed by 15 industry leaders elected by the shareholders. The organization is known for a set of standards for conducting any inspection or cleaning job within the industry, as well as guidelines for setting up your firm as a certified business (or getting certified yourself).
Certified Firms are required to complete a rigorous training program developed by the leaders at the Institute of Inspection Cleaning & Restoration Certification. After completing training, each firm must pass an exam that measures knowledge of proper cleaning techniques as well as business management skills. The firm must also demonstrate financial stability, high levels of technical experience and unmatched professionalism.
An IICRC Certification Means:
- You can trust your certified firm to do the job right.
- Your certified firm will meet or exceed all industry standards.
- Your certified firm will provide you with a high quality, professional service.
An IICRC Certified Firm is a restoration company or business that has been trained and tested, has documented procedures, and offers qualified personnel, insurance and appropriate equipment, tools and/or vehicles. The certification process is a way to ensure that the firm you hire has the knowledge and experience necessary to perform the work. Certification ensures that your restoration service provider has proper equipment, tools and vehicles for performing their job.
IICRC and SERVPRO of Southern Blair/Bedford County
The IICRC is committed to helping the public by making sure that your firm is qualified and has demonstrated its ability to meet the highest standards of professionalism. It’s important that you hire a certified firm, like SERVPRO of Southern Blair and Bedford County. With our team of certified professionals, you are assured of their training and experience in the field. SERVPRO of Southern Blair and Bedford County wants to assure our customers that they are hiring professionals who have been trained by an accredited organization and tested on their knowledge base. SERVPRO of Southern Blair and Bedford County is the local firm you can trust!